Support

We usually reply within 2–3 business days (Korea time).

Including the following helps us help you faster:

Device model and OS version (e.g. Galaxy S24 · Android 15 / iPhone 15 · iOS 18 / Windows 11)
Which floor, what happened, and a screenshot if possible
For payment issues, your store order ID (Google Play: starts with GPA., App Store: order ID on the receipt, Steam: transaction ID in your purchase history)

FAQ

Where is my progress saved? What if I change devices?

Progress is saved only on the device (or PC) you play on. If you delete the app or change devices, you can't continue — please keep that in mind before uninstalling. Cloud saves are in the works.

I paid but didn't get my credits.

Fully close the game and open it again — unfinished purchases are granted automatically on restart. If they still don't arrive, email us your order ID and we'll grant them or refund you.

How do I get a refund?

Unused credits can be cancelled within 7 days of purchase. Request a refund from the store you paid with (Google Play, App Store or Steam), or email us your order ID if that doesn't work. See the Terms of Service for details.

I'm stuck on a floor.

Every floor is verified to be solvable. Try working backwards from where the last slime should end up — that often reveals the path. Hint items can help too.

How do I change sound, vibration or language?

Tap the gear (Settings) in the game to change music, sound effects, voice, vibration and language (한국어 · English · 日本語 · 简体中文 · Русский · Español).

Do you collect personal data?

There's no sign-up and we collect no personal information. See the Privacy Policy for details.